Getting in Touch
Questions about the event? Not sure about something? Want to get involved? Get in touch with us here!
T +49 030 85717778
Photos provided by Maggie Messer unless otherwise noted. Powered by Squarespace
We may collect the following information:
contact information including email address, not phone number
demographic information such as postcode, preferences and interests
we do not use any cookies on this website
we do not use Google Analytics or other tracking codes
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our services.
We may periodically send promotional emails about new events, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email.
We may use the information to customise the website according to your interests.
To comply with legal requirements, we are obliged in certain cases to forward your personal data to third parties. For example, if there is suspicion of a criminal offense or misuse of our website we will forward your data to the law enforcement agency. Otherwise your data is stored solely in our database and on our servers (based in Germany). This does not apply to our service partners who require data for order handling or services you chose such as:
PayPal - in case you chose to make a payment with PayPal or credit card
Brown Paper Tickets - in case you chose to buy a ticket
Google - in case you chose to find us on Google Maps
Facebook - if you chose to follow us on Facebook
Twitter - if you chose to follow us on Twitter
The amount of data transferred is limited to the minimum required.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Track Advantage has it`s own server located in Germany. Your information is deleted as soon as it is no longer needed.
Persons under the age of 18 years should not transfer any personal data to us without the consent of their parents or guardian. We do not request personal data from children and teenagers. We do not consciously collect any such data or transfer it to third parties.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the EU Datenschutzverordnung (EU DSGVO). You may request a copy of the information held on you. If you believe that any information we are holding on you is incorrect or incomplete, or if you want your information to be deleted, please get in touch with us immediately:
Track Advantage, Karl-Marx-Platz 6, 12043 Berlin, Germany Phone: +49 (0) 30 857 17778
All requests will be served promptly, within one month longest. All requests are free of charge.
Andrea Hulbert & Molly Stenzel
Karl-Marx.Platz 6, 12043 Berlin, Germany
Phone: +49 (0) 30 857 17778, E-Mail: firstname.lastname@example.org